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Thursday, November 13, 2014

Customer Service

Customer Service

At Heritage Medical Products Inc we go the distance to ensure our clients have received the best customer service available.  Since most of the beds are purchased without even seeing them first - it is crucial that our clients understand the features and options as well as shipping and receiving.  

Recently I was able to work with Martin Adorno, the Operations Manager of the Vascular Lab at the Montefiore Medical Center located in the Bronx, New York.  Together we chose the bed model for his specific area of vascular ultrasound, picked fabric colors and coordinated shipping.  Afterwards Martin kept his promise and sent this pic of the bed in its new home...

2000 Series VascularTM  with built-in Footboards & Double Wedge SectionsTM

 And a pic of his staff - thanks Martin -

 I look forward to years and years of feedback from you and your crew!!!


Martin Adorno, RVT
Operations Manager Vascular Lab
Division of Vascular and Endovascular Surgery
Department of Cardiovascular and Thoracic Surgery

Montefiore Medical Center 

Bronx, New York 

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